Photograph editing FAQ

 

How much does it cost to retouch a photo?

If your question is how much does it cost to retouch a photo or what is the price of professional photograph retouching you will find the answer clicking here: See prices.

 

How can I send my pictures?

You just click on "Make order" to send us your picture. The system will ask you to register or log in. Browse for the picture(s) on your computer you want to edit and upload it.

A pop-up window will be displayed asking you to write a short review telling us what you would like us to do.

If you have any question or problem when registering or uploading the file, send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. and we'll help you out.

 

I have registered but I don't see my activation e-mail. What is going on?

Please check your SPAM folder. Probably your email will be there. If it is not tell us at  This email address is being protected from spambots. You need JavaScript enabled to view it.  and we will activate your account manually.

 

May I ask any kind of editing?

Generally retouching is possible on every picture. Sometimes source pictures have a very poor quality or are extremely damaged. Even so, ask us and we will let you know if it is possible.

 

How long will I have to wait to have my picture done?

You will generally have your picture back in about 1 to 4 days. 

We will always try to get your picture as soon as possible, though quality will never suffer over rushing. A good job takes its time.

Deliveries could be delayed in case of extra work, but you will be informed in advance.

 

Do I have any warranty?

Yes, of course.You see the result first, with a lower quality and a watermark. So, no payment is made until you are completely satisfied.

 

How do I get my edited picture?

We will email your picture to you.

 

How can I pay for my purchases?

 You pay using PayPal:

-Debit or Credit Card: Choose to pay with your debit or credit card. There is no need to register with paypal.

-Bank Account: The money comes directly out of a bank account that you link to your PayPal account. 

 

Please do not hesitate to contact us at  This email address is being protected from spambots. You need JavaScript enabled to view it.  with your requests for information.

 

 

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